Frequently Asked Questions

About DealerBrain

What is DealerBrain?

DealerBrain is an AI assistant built exclusively for UK motor dealers. It helps with customer complaints, FCA compliance, document creation, MOT checks, and finance calculations. Think ChatGPT that went to motor trade college.

Is it like ChatGPT?

Yes, but specialized for UK motor dealers. It knows FCA regulations, motor trade terminology, and compliance requirements. It's ChatGPT with years of dealership experience.

Are you FCA regulated?

No. DealerBrain is an information service that helps you understand regulations and create documents. We don't provide regulated financial advice. Always verify critical compliance decisions with professionals.

Who is this for?

UK motor dealers who are tired of compliance confusion. If you're fed up with £500/hour consultants, 50-page FCA documents, and customer complaints written by lawyers, DealerBrain is for you.

Pricing & Trials

How much does it cost?

Professional: £49/month or £399/year (save 33%)
Team: £99/month or £799/year (save 33%)
Both include unlimited usage and all features.

How does the 30-day trial work?

You get full access for 30 days completely free. Your card won't be charged during the trial. Cancel anytime before day 30 and you won't be charged at all.

Do I need a credit card for the trial?

Yes, but it won't be charged for 30 days. We require a card to prevent abuse and ensure serious users. Cancel anytime during the trial without being charged.

When will I be charged?

Your first payment is taken on day 31, after your free trial ends. Then monthly or annually based on your choice.

Can I cancel anytime?

Yes. Cancel anytime from your account page. You'll keep access until the end of your current billing period. No questions asked, no exit fees.

What's the difference between Professional and Team?

Professional allows 2 users logged in at once. Team allows 10 users. Both have unlimited questions, documents, and all features. Just pick based on team size.

Using DealerBrain

What can I ask?

Anything! FCA regulations, customer complaints, document creation, general business questions. If you'd ask a compliance consultant or Google it, ask DealerBrain instead.

How accurate is it?

We use current regulations and official sources. However, always verify critical compliance decisions. If you spot an error, email us so we can improve.

Can it handle my specific situations?

Yes. Paste in actual complaints, upload your documents, describe your exact scenario. The more specific you are, the more tailored the response.

How long are documents stored?

48 hours, then automatically deleted for security. Re-upload if you need to reference them again.

Can multiple people use one account?

Yes. Share the login with your team. Professional allows 2 concurrent users, Team allows 10.

Data & Security

Is my data secure?

Yes. Bank-level encryption, documents auto-deleted after 48 hours, ICO registered (ZB991936). We never share or sell your data. Your compliance questions stay private.

Do you train AI on my data?

No. Your questions and documents are processed to give you answers but never used to train AI models. What you ask stays between you and DealerBrain.

Support

What if I need help?

Email admin@dealerbrain.co.uk - we typically respond within hours, not days. The help section in your dashboard also has guides for common tasks.

What if something breaks?

If you see an error, there's a "Report this problem" button that sends us the technical details. We'll investigate immediately and fix any issues.

Ready to simplify compliance?

30 days free. No charge until day 31. Cancel anytime.

Start Your Free Trial