Privacy Policy

What We Collect

  • Email address and dealership name (account creation)
  • Usage data (queries, features used)
  • Uploaded documents (deleted after 48 hours)
  • Session information for concurrent user management

How We Use Your Data

  • Providing the DealerBrain service
  • Improving our AI responses and features
  • Managing your subscription and account
  • Sending service updates (no marketing spam)

Data Storage & Security

Your data is stored securely using Supabase (database) and processed using OpenAI's GPT models. Documents are automatically deleted after 48 hours. We use industry-standard encryption for all data transmission.

Third Party Services

We use the following third-party services:

  • OpenAI - AI processing (they process but don't store your queries)
  • Stripe - Payment processing (securely handles card details, we never see them)
  • Supabase - Database hosting
  • Google Custom Search - Web search for current regulations

Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Object to processing

Contact us at info@dealerbrain.co.uk to exercise these rights.

Our Promise

We will NEVER:

  • Sell your data to third parties
  • Use your documents for training AI models
  • Share your compliance queries with competitors
  • Send marketing emails without permission

Last updated: August 2025

Questions? Email info@dealerbrain.co.uk